However, there are a few technical requirements and preparatory tasks. There are no pre-requisites to attend this course. This course is designed for anyone required to carry out and conduct investigations and solve challenging problems in their organisation. Who is this Incident Investigation Course for? Furthermore, by utilising the online collaboration tools in the Cloud Classroom, delegates will be better able to participate in real investigations remotely. The course covers every aspect of investigating an incident including forming a team, formulating the Incident Statement, planning the investigation, gathering data, good practice in Interviewing, Storyboarding with timelines, Root Cause Analysis and formulating SMART actions, as well as the importance of human factors in the investigation process.Ĭollaborative working combined with practical exercises embeds learning and prepares delegates for real-life investigation situations.
This course teaches participants the ideas underpinning the TOP-SET methodology, and the specific steps of the process of investigating an incident using TOP-SET. raises awareness of the importance of human factors during an investigation.instructs participants in the fundamental skills of interviewing for investigation.provides opportunities to practise and hone skills in planning, investigating, analysing and formulating recommendations.equips participants with the skills to r u n investigations, including the formation of an investigation team.teaches the fundamentals of the TOP-SET system for investigation team members.The Kelvin TOP-SET Cloud Classroom Incident Investigation Course: It also includes a three-hour CPD accredited e-learning program to consolidate learning after completion of the course. This comprehensive course will enable participants to conduct an investigation using effective problem solving. It goes well beyond a webinar lecture and permits considerable tutor-class interaction, as well as practice working as teams in virtual classrooms using digital Storyboard and Root Cause Analysis charts. This is an online course that Kelvin TOP-SET Senior Tutors have developed to teach the fundamentals of investigation at the highest level possible in a virtual environment.
Learn to use the TOP-SET Investigation System to conduct your own incident investigations.